CANCELATION-LATE ARRIVALS

CANCELLATION 

We do understand that sometimes schedule adjustments are necessary therefore we respectfully request at least 24 hour notice for cancellations. Less than 24 hour notice will result in a charge equal to 50% of the reserved service amount and forfeit any deposit. "NO SHOWS" will be charged 100% of the service amount to card on file.

LATE ARRIVALS

We appreciate when guests notify us when they are running late; we will have a 10 minute grace period. More than 10 minutes late will result in cancellation of appointment.